PhotoVu Digital Picture Frames


How can I see a PhotoVu digital photo frame before I buy one?

Please see some of our selected PhotoVu Framing Partners under the “Partners” section of our website. They have a demo model available in their store you can get a closer look at.


How do I send my PhotoVu digital picture frame back for repair?

Should your PhotoVu frame need repair, please go to our website and fill out an RMA (Return Material Authorization) form on our support website and follow the directions for shipping it back to us.


How can I change my mat or frame to a different style or color?

If you want to change your digital frame’s mat, we suggest you send that back to our factory, via RMA form on our More »


I don’t want a picture frame or matboard around the PhotoVu. Can I get one made without a picture frame and frame mat, so only the LCD screen shows?

Many of our digital picture frames have a picture frame and mat around the LCD screen. Due to the wide variety of décors in homes and businesses, this is an attractive option for many people. More »


I want to get a different picture frame than what you have on your website, so do I have to order a picture frame with the PhotoVu? I have my own picture framer or interior designer and would like to use them to match the current picture framing in my home or business.

In some cases we can accommodate your request to ship a PhotoVu without a wooden or metal frame, however the mat is More »


Can I install my own picture frame on the PhotoVu if it already has one on it from you, or I change my mind?

Yes.  All of our PhotoVu digital picture frames are designed to accommodate a variety of wooden frame widths as well as rabbet depths up to 1.25″ deep.


Can I embed the PhotoVu digital frame in a wall or other enclosure?

We get this question a lot from Home Theater Installers who seem to want to cut huge holes and bury everything in a More »


The PhotoVu only has a 4″ power cord out the back? Why?

Well, it’s not because we are cheap, as remember, we don’t skimp on anything! We only include a 4″ cord for two reasons: More »


What kind of power does the PhotoVu need? I don’t see any power cords in any of your customer testimonial pictures, so how is the digital picture frame powered?

All PhotoVu wireless digital picture frames plug into a standard 120 or 220v AC power wall outlet. There are various ways to accomplish this, More »


Do you offer quantity discounts?

While, as stated above, PhotoVu is not a mass volume electronics producer of digital frames, we do like to offer a small More »