The Advanced Settings, Software menu allows you to update the PhotoVu's internal software.

Please note, this option is activated only when you purchase the PhotoVu Annual Software Plan.  The Annual Software Plan allows you to stay current with all PhotoVu software releases.  This can be purchased at any time on the PhotoVu web site.  Please click on Purchase, fill out the Contact section then go to Accessories.

It is highly recommended that you "Run in Test Mode" first to see if there are software updates, feature changes, or improvements available.  This will also verify the PhotoVu's connection to the Internet.

If "Run in Test Mode" fails, please check your Advanced Settings, Networking settings.  Your network settings must have a valid Default Gateway and DNS entries.  The Default Gateway should be an internal (private) IP address and both DNS entries should be external IP addresses recognized by the Internet.  Please see the Wikipedia entry for more details on private IP addresses.  In some cases, ISPs block port 22 (SSH) which is needed for your software update.  You will need to contact your ISP to see if this is the case.

Software updates can be quite large (30+mb) so you need to have a consistent and reliable Internet connection.  If not, we recommend that you connect your PhotoVu to another network that is more predictable.  If you experience errors after a software update, see the Errors After a Software Update below.

Please note the following:

• When you run in Test Mode, no changes will be made to the PhotoVu's software.  When this option is checked and the software update is run, it will only give you update information on changes to the PhotoVu's software.  The PhotoVu will not restart.
   
• Unless you enter a new name for the PhotoVu Software Update Server, the software update will come from the current server setting.  The PhotoVu remembers the last New Software Update Server name you entered and successfully used.
   
• You might lose some or all of your configuration data after a software update especially if you are upgrading from older versions.  Please write down all of your settings before performing this procedure.
   
• You can check the "Save all settings" to preserve your configuration during a software update.
   
• The PhotoVu will RESTART after the software update is complete.
   
• DO NOT touch PhotoVu Web Administration program while the software is updating.  It is very important that you let the software update complete and the PhotoVu restart before trying to work with the PhotoVu again.  If the software update fails, please restart your PhotoVu.
   
• Errors After a Software Update - It you experience errors after a software update (the PhotoVu Web Admin program will not respond, etc.), you can use the Power Button menu to manually update your software.  You MUST be connected to the Internet for this feature to work.  These issues are typically caused by an intermittent Internet connection.  You will see feedback as to the progress of your software update when you use the Power Button.  This will also cause the PhotoVu to be set back to Factory Defaults so plan accordingly.

Click Start Software Update to continue.  You will see feedback as to the progress of the software update.  Once the PhotoVu has restarted, use the PhotoVu Web Administration program to access the PhotoVu again.